FAQ's
Rujee Mart is a Canada-based online store offering a wide range of 100% authentic products sourced directly from Sri Lanka.
1. What is Rujee Mart?
Rujee Mart is an online store that connects Sri Lankan and Indian producers with global customers, offering authentic products directly from local suppliers.
2. How do I place an order?
You can place an order by browsing our website, adding items to your cart, and proceeding to checkout.
3. What payment methods do you accept?
We accept credit/debit cards, bank transfers, and digital payment methods listed at checkout.
4. How long does delivery take?
We deliver within 3 working days from the date of order confirmation.
5. Can I change my delivery address after placing an order?
If your order has not been dispatched, you can update the delivery address by contacting support.
6. Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email.
7. What are the shipping charges?
Shipping costs depend on your location and order weight and are calculated at checkout.
8. Do you offer free shipping?
Free shipping is available for orders exceeding 100 CAD.